Urgent Care Data

UCA leads with data to effectively communicate the story of Urgent Care and its unparalleled impact, value, and contributions to the healthcare landscape.

Patients cared for in an Urgent Care setting each year
0 +
Urgent Care Centers in the U.S.
0
of adults visited an Urgent Care center in the last year
0 %

Urgent Care Provides Accessible Healthcare

Urgent Care Center Growth

2016-2024

No Data Found

Telehealth vs. In-Person Care

“Usage has been low in rural areas, where telehealth was viewed as an opportunity to expand access to care, and has declined since the pandemic, according to the article. However, virtual care accounted for 6% of healthcare visits in 2023, compared to 0.2% in 2019.” – SOURCE

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What % of your Urgent Care visits are telemed?

01

More Than 1/3 of All ED Presentations Are Inappropriate

United States ED Presentations (2019)

No Data Found

02

Geographic Distribution of Urgent Care Centers

No Data Found

Source: UCA Member Survey

03

More Kids Visiting Urgent Care

Child Visits

%

Source: JUCM.com

04

89.4% Of the U.S. Population Is Within a 20 Minute Drive of an Urgent Care Center

20 Minutes or Less 89.4%
10 Minutes or Less 78.6%

Source: UCA Member Survey

Emergency Department vs. Urgent Care Visit Times

Median ED Visit Time

Minutes
0

Source: CMS.gov

Average UC Visit Time

Minutes or less, according to 81% of respondents
0

Approx. UC Visits "After Hours"

Based on survey of 13,000,000 patient encounters after 5 p.m., Jan-March 2024
0
0 %

of medical groups benchmark their data versus external sources at least quarterly.

*Results rounded

No Data Found

Source: MGMA Stat Poll, December 12, 2023

Patient Experience

% of Patients That Prefer Texting vs. Phone Calls or Emails for Billing Communications*

No Data Found

% of Patients That Say Payment Reminders Prompt Them Pay Their Bills Faster*

No Data Found

Less than 3% of UC patients leave without being seen

No Data Found

*Data from the Salucro Healthcare Solutions, LLC 2023 Trends in Patient Payment Communications report

Operations Information

Ownership Mix Of Urgent Care Centers

No Data Found

Place of Service (POS) Code Usage by State

No Data Found

The link below contain rankings of the largest/top 50 operators that are owned by or affiliated with a hospital, largest/top 50 independent operators, and center counts by state. 

Search Trends

Numbers represent search interest relative to the highest point on the chart for the given region and time. A value of 100 is the peak popularity for the term. A value of 50 means that the term is half as popular. A score of 0 means there was not enough data for this term.

Get even more information from our Benchmarking reports

NEW Urgent Care SMART Report - Comprehensive and Customized Market Assessment