Urgent Care Data

UCA leads with data to effectively communicate the story of Urgent Care and its unparalleled impact, value, and contributions to the healthcare landscape.

Patients cared for in an Urgent Care setting each year
0 +
Urgent Care Centers in the U.S.
0
of adults visited an Urgent Care center in the last year
0 %

Urgent Care Provides Accessible Healthcare

Urgent Care Center Growth2016-2024

Telehealth vs. In-Person Care

“Usage has been low in rural areas, where telehealth was viewed as an opportunity to expand access to care, and has declined since the pandemic, according to the article. However, virtual care accounted for 6% of healthcare visits in 2023, compared to 0.2% in 2019.” – SOURCE

The State of Urgent Care 2025

This dynamic visual resource highlights 2024’s clinic openings, the top states for new centers, hospital affiliations, hours of operation and more! This is the perfect way to stay up to date. Fill out the form below to receive your free copy.

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01

More Than 1/3 of All ED Presentations Are Inappropriate

United States ED Presentations (2019)

02

Geographic Distribution of Urgent Care Centers

Source: UCA Member Survey

03

More Kids Visiting Urgent Care

Child Visits

%

Source: JUCM.com

04

89.4% Of the U.S. Population Is Within a 20 Minute Drive of an Urgent Care Center

20 Minutes or Less 89.4%
10 Minutes or Less 78.6%

Source: UCA Member Survey

Emergency Department vs. Urgent Care Visit Times

Median ED Visit Time

Minutes
0

Source: CMS.gov

Average UC Visit Time

Minutes or less, according to 81% of respondents
0

Approx. UC Visits "After Hours"

Based on survey of 13,000,000 patient encounters after 5 p.m., Jan-March 2024
0
0 %

of medical groups benchmark their data versus external sources at least quarterly.

*Results rounded

Source: MGMA Stat Poll, December 12, 2023

Patient Experience

% of Patients That Prefer Texting vs. Phone Calls or Emails for Billing Communications*

% of Patients That Say Payment Reminders Prompt Them Pay Their Bills Faster*

Less than 3% of UC patients leave without being seen

*Data from the Salucro Healthcare Solutions, LLC 2023 Trends in Patient Payment Communications report

Operations Information

Ownership Mix Of Urgent Care Centers

Place of Service (POS) Code Usage by State

The link below contain rankings of the largest/top 50 operators that are owned by or affiliated with a hospital, largest/top 50 independent operators, and center counts by state. 

Search Trends

Numbers represent search interest relative to the highest point on the chart for the given region and time. A value of 100 is the peak popularity for the term. A value of 50 means that the term is half as popular. A score of 0 means there was not enough data for this term.

Get even more information from our Benchmarking reports

NEW Urgent Care SMART Report - Comprehensive and Customized Market Assessment