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Mark Reddinger and his team will cover the best practices in closing the visit at the front desk.
​There are best practices to follow when closing the visit and ensuring that patients are educated and armed with the tools they need to get well. Mark Reddinger and his team will cover the best practices in closing the visit at the front desk and the next steps after the visit occurs. Learn about the importance of utilizing patient satisfaction software, patient call backs, and what steps to take to create an exceptional patient experience. Discover more about new service lines, the importance of financial and operational performance metrics, building a solid IT infrastructure, revenue cycle, human resources, staffing, training, handling patient feedback, and the role of the compliance department and how all of these topics play into the closing the visit.
| Format | Video |
|---|---|
| Contributor | Mark Reddinger |
| Length | 1 hour |
| Publication Date | 1/1/19 |
| Source | Urgent Care Association |
