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Even Urgent Care clinics need to think about patient retention.
Even Urgent Care clinics need to think about patient retention. It’s so much easier and cost effective to keep existing patients coming back than it is to find new patients. What patients want from an urgent care is changing, however. They want to find you quickly online, book same day appointments, and converse with your clinic via text. One of the fastest growing demands from patients is real-time texting. In other words, texting with your clinic the same way they text with family and friends. In this session, we’ll look at how to do this right and use text messaging to retain and recruit patients while being compliant with regulations that relate to texting.
| Format | Video |
|---|---|
| Contributor | Lea Chatham |
| Length | 40 minutes |
| Publication Date | 5/6/18 |
| Source | Urgent Care Association |
