August 14, 2025
The Urgent Care Foundation kicked off its grassroots workforce education at the American Academy of Family Physicians (AAFP) FUTURE Conference July 31-August 2. The Conference, designed for residents and students to choose their path, resulted in great exposure for and conversations around Urgent Care as a career path for family medicine physicians.
Attendees expressed excitement at the idea of Urgent Care fulfilling their desire for work-life balance and making a difference. Additionally, they were educated about the leadership opportunities, variety and exposure to higher acuity that Urgent Care affords family medicine physicians.
AAFP FUTURE marks the first of many shows UCF will attend as part of its workforce education initiative.
We’re thrilled to welcome, Steve Sellars, as our new Chief Executive Officer! His passion, experience and vision will help lead us into an exciting new chapter.
We also want to extend our heartfelt thanks to Lou Ellen Horwitz, whose leadership, dedication and heart have left a lasting mark on our organization. Your legacy will continue to inspire us as we move forward. We wish you all the best in your next adventure.
In his first interview as the new CEO, Steve shares his perspective on the Urgent Care field and the role of the Urgent Care Association and its affiliates (the College of Urgent Care Medicine, the Urgent Care College of Physicians, the Urgent Care Foundation and the Commission on Ambulatory and Urgent Care Quality) in leading into the future.
Learn more about where UCA is headed, and the leader who is taking the reins (of the associations and of this podcast!)
p.s. thank you for five great years of Urgent Care Leadership! – Lou Ellen Horwitz
Join us at the next Accreditation/Qualification Workshop in Alexandria, VA, on November 3 – 4, 2025.
This hands-on, two-day workshop gives you the tools, strategies, and confidence you need to excel in the survey. It will walk you through the survey process, connect you with your peers, and share recommended practices to ensure you’re fully prepared.
If you are pursuing the Accreditation or Qualification program, or are already Accredited, this workshop offers valuable insights that set you up for success.
Accessing Urgent Care Compass just got easier!
Urgent Updates are curated highlights of guidelines, reviewed by (and some directly coming from) Urgent Care clinicians. These highlights represent the actual intent of these articles and how they relate to the practice of Urgent Care medicine.
Thursday, August 21 – 11:00 a.m. CT/ 12:00 p.m. ET
This webinar explores how urgent care providers can bridge the gap between clinical practice and documentation using real-time decision support. It highlights the burden of documentation, and the risk of misalignment, and empowers clinicians to improve accuracy, compliance, and care quality.
In this webinar, you’ll be able to:
Thursday, August 28 – 11:00 a.m. CT/ 12:00 p.m. ET
Most healthcare operators think they’re “doing AI,” but what they’ve implemented isn’t moving the needle.
In this 45-minute session, April Gillam will unpack why so many AI investments fall short, how to assess what’s actually working, and what leaders need to know before making their next move.
We’ll cover:
1. The difference between clinical AI and operational AI
2. Why your current AI may be underperforming
3. What it looks like when AI is actually working, based on what top operators are doing today
4. Why disconnected tools struggle to deliver real ROI
This session will help you ask sharper questions and set smarter expectations for what AI can and should deliver.
You’re not alone.
The Manager’s Playbook is a 27-episode series packed with real stories and practical advice from Urgent Care leaders who’ve been in your shoes.
Whether you’re a new manager or aspiring to be one, this series will help you lead with confidence, communicate clearly, and build a high-performing team.
🎓 $300 for full access (or $250 for members)
💬 Includes quarterly networking invites for 2 years
Expand your network. Join the cohort. Quarterly virtual networking events included!
