Head of Industry Strategy and Consulting
Solv Health
Organization Description:
Solv is your AI-first growth partner, purpose-built for urgent care. Our platform provides everything except the EHR to deliver better, more connected healthcare consumer experiences.
Education:
Texas A&M – B.S. Biomedical Sciences
Previous Involvement with Boards:
Advisory Board of Stealth Start Up (to be debuted in ’26)
Contributions to UCA and Urgent Care Industry:
UCA: UCD Co-Chair (’22-’25), Operational Response Committee (’24-’25), Federal Advocacy (’23, ’25), UCF Planning Committee (’25), NERUCA Strategic Partners Committee, NERUCA Content Planning Committee. General: Co-Host of the annual Symposium, urgent care strategy content creator.
Awards, Honors, Community Involvement:
Vision for the Future of Urgent Care and Core Purpose for UCA for the next 3-5 Years:
Urgent care is everyday healthcare—and it has never been more essential. With 80% of Americans living within 10 minutes of a center, and consumer awareness at an all-time high, urgent care has a unique opportunity to reshape how our nation accesses affordable, timely care. As the cost of healthcare approaches 20% of U.S. GDP, urgent care offers a powerful alternative: high-quality care at a fraction of the cost of emergency departments. In fact, nearly one-third of ED visits could be treated in urgent care settings, yet fewer than 1% of urgent care patients require transfer to the ED. At the same time, American life expectancy has been declining since 2021—driven in part by COVID-19, but also by persistent challenges in cost and access. For urgent care to fully realize its potential in reversing these trends, operators must be equipped with tools to grow sustainably and remain financially viable. The Urgent Care Association plays a critical role in this future—by advocating for greater government and consumer awareness, aligning actionable data to demonstrate our impact, and creating forums that empower urgent care leaders to expand access and improve outcomes across the country.
Brief Biography:
April Gillam is a healthcare operations executive with 13+ years of experience transforming on-demand care. Passionate about operational excellence and digital innovation, she has helped organizations evolve to meet the needs of modern healthcare. As former COO of Urgent Care for Kids by Goodside Health, she led growth initiatives across people, process, and business development, scaling one of the nation’s leading pediatric urgent care networks.
In 2020, she launched COVID-19 testing programs for the Big XII, AAC, and College Football Playoff, supporting collegiate sports during the pandemic. Now Head of Industry Strategy and Consulting at Solv Health, April shapes national urgent care strategy and empowers organizations to thrive in a digital landscape. She’s also an active urgent care investor and serves on multiple Urgent Care Association commissions.
Disclosures:
none
