September 11, 2025

Headlines

Leading the Way in Waste Reduction: Join the Movement 

Urgent Care has always been about fast, effective care—and now, it’s about smart, sustainable care too. 

Join the Waste Reduction Program, a 12-month initiative designed to help Urgent Care centers reduce red bag/biohazard waste, track cost savings, and share results across the industry. Participating organizations will be recognized in a published white paper and gain access to quarterly reporting tools to measure their impact. 

Receive FREE Concussion Awareness Materials from Concussion Awareness Now (CAN)

On September 19, National Concussion Awareness Day aims to spread awareness about concussions and educate the community on prevention, diagnosis and treatment.

Concussion Awareness Now (CAN) provides FREE materials to help spread information about concussions. 

New Episode Alert - Episode Eight of Inside Urgent Care is Live!

This week on Inside Urgent Care, we’re diving into the realities of Urgent Care medicine with none other than 𝗣𝗮𝘁𝗿𝗶𝗰𝗸 𝗢’𝗠𝗮𝗹𝗹𝗲𝘆, 𝗠𝗗. 🚑💬

Join our host as she sits down with Dr. O’Malley for an eye-opening conversation about the 𝘥𝘢𝘪𝘭𝘺 𝘤𝘩𝘢𝘭𝘭𝘦𝘯𝘨𝘦𝘴, 𝘱𝘢𝘵𝘪𝘦𝘯𝘵 𝘤𝘢𝘳𝘦 𝘴𝘵𝘳𝘢𝘵𝘦𝘨𝘪𝘦𝘴, 𝘢𝘯𝘥 𝘵𝘦𝘢𝘮 𝘥𝘺𝘯𝘢𝘮𝘪𝘤𝘴 that shape Urgent Care today. He shares a truly frontline perspective on what it means to deliver timely, effective care in a fast-paced environment.

Whether you’re a healthcare professional or simply curious about how Urgent Care works behind the scenes, this episode delivers insights you won’t want to miss.

Still thinking about joining the UCA Content Creator Program? We’d love to have you apply!

This is your chance to:

– Be seen and heard by the Urgent Care community 
– Share your knowledge and grow your reach 
– Join a network of passionate professionals 

It’s easy to get started—and we are here to support you every step of the way. Got questions? Ask learning@urgentcareassociation.org

Spotlight on Sepsis: Awareness Month Resources & Insights

September is Sepsis Awareness Month—a time to elevate understanding of this life-threatening condition and empower Urgent Care professionals with timely, actionable insights.

Our Clinical Response Committee has developed a concise article to support your teams in recognizing and responding to sepsis more effectively. This resource includes key statistics, clinical guidance and a companion infographic to help you share the message across your organization.

Navigate Your Next Step with Urgent Care Compass

Urgent Care Compass is the career exploration platform that provides comprehensive insights to the entire Urgent Care landscape. Urgent Care Compass maps all 15,000+ Urgent Care centers, providing you an opportunity to make smarter career decisions with our exclusive data and insights.

 
NEW – we have updated the registration process to make it even easier to access.
 
To access Urgent Care Compass, simply:
  1. Click here to complete the new, one-step registration process
  2. Start exploring everything Urgent Care Compass has to offer
It’s the easy to take advantage of everything Urgent Care Compass has to offer – a Zillow-like platform that lets you explore all Urgent Care facilities in one place.

UCA Affiliates

Yale New Haven Health Urgent Care Fellowship Program Achieves CUCM Accreditation

The College of Urgent Care Medicine is pleased to announce Yale New Haven Health Urgent Care for its commitment to the next generation of Urgent Care clinicians.  Yale New Haven Health Urgent Care has had its post-graduate fellowship program accredited by the College of Urgent Care Medicine, becoming the 5th program to achieve the distinction. 

Jasmeet Bhogal, MD, FCUCM, Chair of the Fellowship Accreditation Committee, acknowledged the program, stating, “The College developed its Standards and the accreditation program recognizing the uniqueness of Urgent Care medicine and the need to address its nuances when onboarding clinicians.  We are thrilled to see organizations like Yale New Haven embrace that vision and demonstrate the quality of their program by pursuing the distinction.  On behalf of the College and the Fellowship Accreditation Committee, I want to extend our gratitude to the clinical leadership at Yale New Haven and the other programs they now join as CUCM Accredited Post-Graduate Fellowship programs.”

Join the Group Empowering NPs and PAs in Urgent Care Medicine

The College of Urgent Care Medicine has formed a new special interest group (SIG) for NPs and PAs practicing Urgent Care Medicine. The purpose of the group is to connect NP and PA clinicians in Urgent Care medicine by creating a community to address topics unique to its members, while amplifying their voice and contributions to patient care and organization success

The Latest Urgent Updates

Urgent Updates are curated highlights of guidelines, reviewed by (and some directly coming from) Urgent Care clinicians. These highlights represent the actual intent of these articles and how they relate to the practice of Urgent Care medicine.

The College of Urgent Care Medicine Welcomes Its Newest Fellows

Salisia Valentine, DNP, FNP-C, MSN, RN, FCUCM

Salisia Valentine, DNP, FNP-C, MSN, RN, FCUCM is a Family Nurse Practitioner and healthcare leader with over ten years at American Family Care. She has served as Vice President of Provider Services and Interim Medical Director, managing 50+ clinicians. Named Alabama’s Nurse Practitioner of the Year from NPAA, Salisia stands out for her clinical skill, commitment to clinician growth, and patient-centered approach. She holds advanced degrees in nursing, has experience in clinical education, and has played a key role in developing provider onboarding and continuing education programs.

Becoming a Fellow in the College of Urgent Care Medicine is open to NPs, PAs, and physicians in Urgent Care medicine.

Joshua Stone, PA-C, FCUCM

Joshua Stone, PA-C, FCUCM, has distinguished himself through dedicated service and clinical excellence at Go Health, where he has accumulated over 5,000 patient care hours across nine years. Serving as a faculty preceptor, he educates Fellows in medical knowledge, procedural skills and antibiotic stewardship, while also emphasizing thorough documentation. As an active member of the Emergency Response Training Team, he leads mock code trainings throughout the New York market, demonstrating both leadership and commitment to quality patient care and professional development.

Becoming a Fellow in the College of Urgent Care Medicine is open to NPs, PAs, and physicians in Urgent Care medicine.

Ivan Koay, MBChB, MRCS, FRNZCUC, MD, FCUCM

Ivan Koay, MBChB, MRCS, FRNZCUC, MD, FCUCM is an accomplished physician with international experience across the UK, New Zealand and Ireland. He has excelled in clinical roles, academic research and medical education, contributing to numerous peer-reviewed journals and conferences. Dr. Koay’s mentorship of trainees and nurse practitioners, along with his leadership and volunteer work, exemplifies his dedication to advancing Urgent Care medicine and positively impacting both patients and colleagues. He has significantly influenced and advanced the practices and standards within Urgent Care. 

Becoming a Fellow in the College of Urgent Care Medicine is open to NPs, PAs, and physicians in Urgent Care medicine.

Lindsey Fish, MD, FCUCM

Lindsey Fish, MD, FCUCM stands out as an accomplished physician-leader, researcher and educator. She established and is the Medical Director for the Peña Southwest Urgent Care Clinic at Denver Health and has been pioneering Urgent Care research. She also recently selected to represent the Urgent Care College of Physicians on the AMA’s Specialty and Service Society. She excels clinically, has contributed over thirty publications and is serving as editor-in-chief of the Journal of Urgent Care Medicine. Dr. Fish also mentors aspiring clinicians and educates the community through multiple channels, embodying excellence and leadership in Urgent Care.

Becoming a Fellow in the College of Urgent Care Medicine is open to NPs, PAs and physicians in Urgent Care medicine.

Webinars, Podcasts and Education

Solutions.Webinar | Speed and Accuracy: The Benefits of Rapid Antigen Testing in Urgent Care - Sponsored by BD Diagnostics

Thursday, September 18 – 12:00 p.m. CT/ 1:00 p.m. ET

Join us for an insightful webinar sponsored by BD and featuring Dr. Rajesh Geria, a board-certified emergency physician with over 12 years’ experience treating patients in corporate and private urgent care settings. Dr. Geria will discuss several key benefits of rapid antigen testing for respiratory diseases in urgent care, highlighting how these tests provide quick and accurate results that lead to better patient outcomes. Dr. Geria will incorporate real-world examples and success stories that demonstrate the efficiency and reliability of rapid antigen tests. Don’t miss this opportunity to learn from an experienced clinician about rapid and reliable diagnostic tools like the BD VeritorTM Plus System.

In this webinar, you will:

  • Understand the key benefits of rapid antigen testing for respiratory diseases in urgent care, including speed and accuracy in diagnosis.
  • Explore real-world examples and evidence that demonstrate the positive impact of rapid antigen testing on patient outcomes in urgent care settings.
  • Learn how to effectively implement rapid antigen testing in urgent care practices to enhance respiratory disease management and improve overall healthcare efficiency

Solutions.Webinar | Enhancing Diagnosis and Management of Retinal Diseases in Urgent Care - Sponsored by PVI, PeerView Institute for Medical Education

Tuesday, September 23 – 6:00 p.m. CT/ 7:00 p.m. ET

Frontline Urgent Care clinicians are often the first to encounter patients with acute vision loss. Prompt recognition and referral is crucial to prevent permanent blindness. Join our live webinar to gain essential skills for identifying and triaging retinal emergencies like CRVO and make sight-saving decisions with confidence.

Key reasons to attend: 

  1. Strengthen your ability to recognize the key clinical features of central retinal vein occlusion and other retinal emergencies in the urgent care setting
  2. Gain practical insights on how to use diagnostic tools and techniques available in the urgent care setting to initiate a differential diagnosis for common retinal diseases
  3. Bridge the gap between initial assessment and specialist care with practical strategies for triaging retinal diseases

Solutions.Webinar | Becoming Their Clinic: Making Patient Experience Your Growth Engine - Sponsored by Experity

Wednesday, October 1 – 1:00 p.m. CT/ 2:00 p.m. ET

Urgent care patients are comparing their care experiences to Amazon, Uber, and Instacart, and when clinics fail to meet these expectations, patients notice.
Join us Oct 1, 1:00-1:45 CT for Experity’s free 45-min webinar:
Becoming Their Clinic: Making Patient Experience Your Growth Engine
This 45-minute webinar led by urgent care experts will teach you new ways to improve the patient experience so they come back to your clinic every time.

  • You’ll learn:
    Patient expectation metrics and what the demographics look like in 2025 and beyond
  • Strategies urgent cares are using to compete and win on patient experience, not just convenience
  • Digital marketing strategies to capture more first-time visits
  • How to strengthen loyalty with personalized follow-ups and coordinated care leveraging AI, that encourages repeat visits.

2025 Award Winners Webinar Series: Innovation & Leadership in Urgent Care

Five award-winning leaders.
Five powerful 20-minute sessions.
One inspiring on-demand series.
 
Watch now to hear how Urgent Care’s top innovators are shaping the future — from clinical excellence to crisis leadership.
 
Free for UCA Members | $35 for Non-Members

Introducing The Manager’s Playbook – Real Leadership Lessons

You’re not alone.  

The Manager’s Playbook is a 27-episode series packed with real stories and practical advice from Urgent Care leaders who’ve been in your shoes.  

Whether you’re a new manager or aspiring to be one, this series will help you lead with confidence, communicate clearly, and build a high-performing team.  

🎓 $300 for full access (or $250 for members) 

💬 Includes quarterly networking invites for 2 years  

Expand your network. Join the cohort. Quarterly virtual networking events included!