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Whether at work or at home, you might deal with angry, hostile, or noncompliant behaviour every day. Your response to defensive behaviour is often the key to avoiding a physical confrontation with someone who has lost control of their behaviour. These 10 De-Escalation Tips will help you respond to difficult behaviours in the safest, most effective way possible.
| Format | Article |
|---|---|
| Future Review Date | July 2027 |
| Source | Crisis Prevention Insitute |
| Length | 4 pages |