July 16, 2026

Headlines

Inside Urgent Care Goes on Camera: A Conversation with UCA CEO Steve Sellars

For this special episode of Inside Urgent Care, we’re bringing you a video conversation instead of our traditional audio-only format. Join UCA President Cassandra Donnelly, DO, as she welcomes UCA CEO Steve Sellars for an insightful discussion about leadership, innovation and the evolving role of Urgent Care in today’s healthcare landscape.

Learn more about Steve’s background, his priorities for the association and his vision for advancing Urgent Care across the country.

Audio version is available here

UCA President is Leading the Global Conversation on Urgent Care

Earlier this month, Urgent Care Association President Cassandra Barnette Donnelly, 𝗗𝗢, took the international stage as a keynote speaker at Australia’s inaugural Urgent Care Clinics Conference in Sydney. This event brought together healthcare leaders, clinicians, policymakers and innovators to explore the rapid growth of Urgent Care, workforce challenges, funding models, quality standards and the future of accessible healthcare across Australia.

Dr. Donnelly delivered her keynote presentation, “𝗖𝗵𝗮𝗻𝗴𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗶𝗻 𝗨𝗿𝗴𝗲𝗻𝘁 𝗖𝗮𝗿𝗲,” sharing insights on leading organizations through growth, innovation and an evolving healthcare landscape. Her expertise helped spark important conversations about building sustainable, high-quality Urgent Care systems that meet the changing needs of patients and communities.

We were also proud to be alongside the 𝗖𝗼𝗹𝗹𝗲𝗴𝗲 𝗼𝗳 𝗨𝗿𝗴𝗲𝗻𝘁 𝗖𝗮𝗿𝗲 𝗠𝗲𝗱𝗶𝗰𝗶𝗻𝗲 𝗣𝗿𝗲𝘀𝗶𝗱𝗲𝗻𝘁 Lindsey E. Fish MD, FCUCM, who delivered an international keynote on the evolution and future of Urgent Care.

Together, they showcased the leadership and expertise of the U.S. Urgent Care community on a global platform.

JUCM Highlight: Cyclosporiasis Intestinal Illness Spreads Across Northeast

A growing outbreak of cyclosporiasis is prompting concern across several Northeast and Midwest states, with Michigan reporting case counts far above typical seasonal levels and increases also emerging in Ohio, Illinois, and New York.

Caused by the Cyclospora parasite and commonly linked to contaminated fresh produce, the illness can lead to prolonged watery diarrhea, fatigue, abdominal cramping, and nausea. As summer case numbers rise, urgent care clinicians should keep cyclosporiasis on their differential diagnosis for patients presenting with persistent gastrointestinal symptoms and consider requesting specific testing, as the parasite may not be included in standard GI panels.

Make Sun Safety Part of Your Summer Routine

Summer sunshine is great but high temperatures can take a toll on your health.

The CDC reminds us that the best ways to stay safe in the heat are simple: stay cool, stay hydrated, and know the signs of heat-related illness. Whether you’re spending time outdoors, traveling, or enjoying summer activities with family, remember to drink plenty of water, seek shade when possible, and take breaks from the heat.

A few small precautions can help you stay safe and make the most of the season

Help Patients Breathe Easier This Summer

Between outdoor adventures, sports, travel and long days in the sun, summer can bring added challenges for patients with asthma.

Stay prepared by expanding your knowledge with Charting New Paths in Uncontrolled Asthma: Expanding Access to Quality Care. This CME-eligible course explores strategies for identifying and managing uncontrolled asthma, helping clinicians deliver timely, effective care when patients need it most.

Make asthma education part of your summer professional development and stay ready for every patient encounter.

UCA Affiliates

CAUCQ

Ready to Accelerate Your Survey Preparation and Elevate Your Organization's Performance? Join Us for the Q Workshop

Whether you’re preparing for your first Accreditation or Qualification survey or looking to strengthen your existing processes, the 2026 Fall Q Workshop offers practical guidance, expert insights, and opportunities to learn alongside peers facing similar challenges.

Join us October 8–9 in Phoenix, AZ, for two days of interactive learning led by experienced CAUCQ surveyors and program experts. You’ll gain actionable strategies, ask questions in real time, and leave with tools you can immediately apply within your organization.

11.75 CME credits available

We look forward to connecting with healthcare professionals who are committed to advancing quality and continuous improvement.

When: October 8–9, 2026
Where: Phoenix, Arizona

College of Urgent Care Medicine

CUCM President Sharing Urgent Care Expertise Across the Globe

Lindsey E. Fish MD, FCUCM, President of the College of Urgent Care Medicine (CUCM), recently served as an international keynote speaker at Australia’s inaugural 𝗨𝗿𝗴𝗲𝗻𝘁 𝗖𝗮𝗿𝗲 𝗖𝗹𝗶𝗻𝗶𝗰𝘀 𝗖𝗼𝗻𝗳𝗲𝗿𝗲𝗻𝗰𝗲 in Sydney. The conference convened healthcare executives, clinicians, policymakers and operational leaders to discuss the future of Urgent Care and the opportunities created by the sector’s rapid growth across Australia.

In her keynote presentation, “𝗨𝗿𝗴𝗲𝗻𝘁 𝗖𝗮𝗿𝗲: 𝗪𝗵𝗲𝗿𝗲 𝗪𝗲 𝗛𝗮𝘃𝗲 𝗕𝗲𝗲𝗻, 𝗪𝗵𝗲𝗿𝗲 𝗪𝗲 𝗔𝗿𝗲, 𝗪𝗵𝗲𝗿𝗲 𝗪𝗲 𝗪𝗶𝗹𝗹 𝗚𝗼,” Dr. Fish shared insights on the history, evolution and future direction of Urgent Care, highlighting lessons learned and opportunities for innovation as Urgent Care models continue to expand worldwide.

CUCM was honored to be represented alongside 𝗨𝗖𝗔 𝗣𝗿𝗲𝘀𝗶𝗱𝗲𝗻𝘁 𝗗𝗿. Cassandra Barnette Donnelly, 𝗗𝗢, 𝘄𝗵𝗼𝘀𝗲 𝗸𝗲𝘆𝗻𝗼𝘁𝗲, “𝗖𝗵𝗮𝗻𝗴𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗶𝗻 𝗨𝗿𝗴𝗲𝗻𝘁 𝗖𝗮𝗿𝗲,” explored strategies for leading successful transformation in a rapidly evolving healthcare environment.

Together, they demonstrated the strength of Urgent Care leadership and the value of international collaboration in shaping the future of care delivery.

The Latest Issue of Urgent Caring is Here

What’s inside the Q2 2026 edition?

  • A look at how the Clinical Advisory Group is advancing Urgent Care through initiatives focused on clinician onboarding, quality metrics and clinician productivity.
  • A recommended Urgent Care Center Formulary designed to support clinical readiness, patient safety and alignment with scope of practice.
  • Expert insights, best practices, clinical education, imaging challenges, Urgent Updates and more from leaders across the Urgent Care community.

As Urgent Care continues to evolve, Urgent Caring delivers practical insights, peer-reviewed content and innovative ideas to help clinicians and leaders enhance quality of care and advance the specialty.

𝘈𝘭𝘭 𝘊𝘜𝘊𝘔 𝘮𝘦𝘮𝘣𝘦𝘳𝘴 𝘳𝘦𝘤𝘦𝘪𝘷𝘦 𝘵𝘩𝘦 𝘲𝘶𝘢𝘳𝘵𝘦𝘳𝘭𝘺 𝘱𝘶𝘣𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘢𝘴 𝘢 𝘮𝘦𝘮𝘣𝘦𝘳 𝘣𝘦𝘯𝘦𝘧𝘪𝘵. 𝘔𝘢𝘬𝘦 𝘴𝘶𝘳𝘦 𝘵𝘰 𝘤𝘩𝘦𝘤𝘬 𝘺𝘰𝘶𝘳 𝘪𝘯𝘣𝘰𝘹!

If you have not received the latest edition of Urgent Caring or would like to become a member, please email our Membership Team. 

As One Cycle Ends, the Next Begins: Clinical Advisory Group Delivers Key Resources for the Specialty

The 2025-2026 cycle of the Clinical Advisory Group (CAG) is coming to a close as the 2026-2027 cycle kicks off this weekend at The Assembly in Washington, D.C. The CAG brings together medical leaders in Urgent Care to identify opportunities and develop practical resources. Each year, the group identifies up to three core initiatives.

2025-2026 Accomplishments:

Urgent Care Quality Metrics Framework

  1. Antibiotic guidelines for strep pharyngitis
  2. Steroid stewardship
  3. Hypertension screening
  4. Chest pain in patients >12 years of age
  5. Epinephrine with ICD 10 code of anaphylaxis
  6. Facial imaging for head of facial injury/trauma when on anticoagulant
  7. Antibiotic guidelines for bronchitis
  8. Antibiotic guidelines for acute viral sinusitis & acute bacterial sinusitis

Clinician Productivity Statement

Recognizing the growing focus on efficiency and sustainability, the CAG developed a clinician productivity position statement intended to help organizations evaluate productivity through a balanced lens that considers quality, patient outcomes and workforce well-being.

Standardized Clinician Onboarding

To support successful integration of new clinicians into Urgent Care, the group also created a standardized clinician onboarding framework designed to promote consistency, accelerate readiness and enhance the clinician experience.

These deliverables will be shared with College members as a member benefit.

Looking Ahead to 2026–2027

The incoming Clinical Advisory Group will convene during The Assembly to identify its priorities for the coming year. New initiatives and deliverables for the 2026–2027 cycle will be announced in the months ahead.

The College thanks the members of the 2025–2026 Clinical Advisory Group for their dedication and thoughtful contributions to advancing Urgent Care medicine. We look forward to sharing these resources as this important work continues.

The Latest Urgent Updates

Urgent Updates are curated highlights of guidelines, reviewed by (and some directly coming from) Urgent Care clinicians. These highlights represent the actual intent of these articles and how they relate to the practice of Urgent Care medicine.

Webinars, Podcasts and Education

Solutions.Webinar | How Reviews and Reputation Drive Urgent Care Growth - Sponsored by Relias

Thursday, July 23 | 1:00 p.m. CT

In urgent care, patient experience directly impacts reputation, referrals, and retention. Learn how organizations are improving reviews, strengthening provider engagement, and turning everyday patient interactions into a measurable competitive advantage.

In this webinar, you will learn how to:

  • Strengthen patient experience to improve reputation and referrals.
  • Identify the connection between provider engagement and patient satisfaction.
  • Recognize the behaviors and interactions that shape patient perception.
  • Turn patient experience into a competitive differentiator in urgent care.