July 17, 2025

Headlines

UCF Announces New Officers and Trustees

The Urgent Care Foundation is excited to introduce our new Board of Trustees as we continue our mission of enabling Urgent Care viability by educating and empowering the healthcare workforce, patients and payers.

2025-2027 Officers

  • President: Andrea Malik Roe
    President and Co-Founder, CRH Healthcare
    Leading with strategic vision and a deep operational experience
  • Treasurer: Luis de la Prida, MBA
    Managing Partner,  The NYBB Group
    Bringing financial expertise and a strong commitment to nonprofit growth
  • Secretary: Brooke Tomlinson
    Head of Medical Sales, Reckitt
    Providing organizational coordination and industry perspective

New Trustees

  • Payman Arabzadeh, MD, MBA
    CEO, Davam Urgent Care
    Offering clinical leadership and firsthand knowledge of Urgent Care operations
  • Catherine Grant, PA-C, MSPAS, DFAAPA
    Founder & Board Director, ExperCARE Health
    Bringing valuable experience in operational excellence and patient-centered care
  • Dusty Schroder
    Co-Founder, Cowork Health
    Supplying essential insights into workplace health integration and innovative solutions.

And thank you to our Ex-Officio members Randy Johansen with the Urgent Care Association and Christopher Chao, MD with the College of Urgent Care Medicine for their continued support.

These leaders represent a diverse and forward-thinking group of professionals from across the Urgent Care landscape. Their combined expertise will be instrumental in expanding the Foundation’s reach and impact in the years ahead.

Please join us in welcoming the new team—and stay tuned for what’s next as we continue building a stronger future for Urgent Care.

Leading the Way in Waste Reduction: Join the Movement 

Urgent Care has always been about fast, effective care, but it also needs to be about smart, sustainable care.

We’re proud to launch the Waste Reduction Program, a 12-month initiative designed to help Urgent Care centers reduce red bag/biohazard waste, track cost savings, and share results across the industry.

Participating organizations will be recognized in a published white paper and gain access to quarterly reporting tools to measure their impact. 

Next Steps for Clinical Advisory Group Following the Assembly

Urgent Care medical leaders from across the country convened as the Clinical Advisory Group (CAG) met at The Assembly, July 12-14 in Phoenix, Ariz. 

The group worked to identify and map out future initiatives in Balanced Clinician Productivity, Clinician Onboarding and Quality Metrics.

This event is a unique opportunity for UC clinicians and industry leaders to come together to brainstorm and strategize together- and walk away with a plan for the next year. The group with reconvene virtually in September, December and March. Specifics about the work accomplished and what is to come will be shared shortly. Thank you to all of our CAG members for your time and expertise, and to our sponsors for their incredible support.

Thank you to Lindsey Fish, MD for leading the group as chairperson over the last two years, and congratulations to Lyndsie Watkins, PA-C, FCUCM for being selected as the next CAG chair!

Discover the New Way to Access Our Career Center, Urgent Care Compass

Accessing Urgent Care Compass just got easier! 

Last month, we launched Urgent Care Compass, the career exploration platform that provides comprehensive insights to the entire Urgent Care landscape. Urgent Care Compass maps all 15,000+ Urgent Care centers, providing you an opportunity to make smarter career decisions with our exclusive data and insights.
 
NEW – we have updated the registration process to make it even easier to access.
 
To access Urgent Care Compass, simply:
  1. Click here to complete the new, one-step registration process
  2. Start exploring everything Urgent Care Compass has to offer
It’s the easy to take advantage of everything Urgent Care Compass has to offer – a Zillow-like platform that lets you explore all Urgent Care facilities in one place.

UCA Affiliates

The College of Urgent Care Medicine is proud to introduce its newest Fellows (FCUCM)

Justin Bowles, MD, FCUCM

Justin Bowles, MD, FCUCM is a highly experienced family medicine physician and medical educator with extensive clinical, teaching and leadership roles in Urgent Care and family medicine. His career spans military service, serving underserved populations and leadership in medical education programs, notably developing a successful APP Urgent Care Fellowship. Dr. Bowles’ compassion and dedication is demonstrated through published research, teaching medical residents and his pivotal role in developing a successful Urgent Care fellowship program.

Mona McArdle, MD, FCUCM

Mona McArdle, MD, FCUCM has contributed significantly to the healthcare field and is currently serving at Valley Immediate Care in Medford, Oregon. Dr. McArdle has made impactful strides in medicine, benefiting countless patients and advancing medical practices within her community. Stepping up and volunteering when her community need her most, Dr. McArdle mobilized her centers in the early days of COVID and volunteered at a temporary medical station to help evacuees during the Almeda fires.

Congratulations to our new Fellows and thank you for your incredible work and contributions to the Urgent Care field of medicine.

Becoming a Fellow in the College of Urgent Care Medicine is open to NPs, PAs and physicians in Urgent Care medicine.

The Latest Urgent Updates

Urgent Updates are curated highlights of guidelines, reviewed by (and some directly coming from) Urgent Care clinicians. These highlights represent the actual intent of these articles and how they relate to the practice of Urgent Care medicine.

Webinars, Podcasts and Education

Solutions.Webinar | Scaling Patient Growth: Urgent Care Marketing in the Privacy Era - Sponsored by Freshpaint

Thursday, August 7 – 12:00 p.m. CT/ 1:00 p.m. ET

Struggling to hit growth goals without risking patient privacy? This session will show you how the top urgent cares are doing it.

Today’s privacy-first landscape is changing how urgent care marketers drive growth. Disconnected data and rising ad costs make it harder than ever to convert clicks into patients. We’ll show you how leading urgent care groups are solving these challenges—and how you can, too.

Join us for a focused, fast-paced session packed with proven tactics and real-world examples.

You’ll Learn How To:

1. Break down data silos and unify your marketing data.
2. Track the full patient journey with HIPAA-compliant, first-party data
3. Maximize Ad ROI and budget by cutting underperforming ads
4. Build privacy-first, HIPAA-ready foundation for growth

Charting New Paths in Uncontrolled Asthma: Expanding Access to Quality Care

Upon completion of this activity, participants will:

  • Recognize the long-term burden of uncontrolled asthma
  • Analyze the efficacy of biologics in reducing asthma exacerbations in patients with moderate to severe asthma
  • Evaluate the relationship between asthma phenotypes and disease severity to guide personalized treatment recommendations
  • Assess asthma severity to support appropriate referral
  • Identify patients who could benefit from biologic therapy for moderate to severe asthma.