May 23, 2024

Headlines

May 24 Deadline: Receive Data for Compensation Survey

Clinician Compensation Survey Closes Tomorrow

UCA is compiling national data and trends in clinician compensation. Participation is anonymous; we will not ask for your name or email address.

Why Participate?

  • Those who complete the  will receive access to the national-level results.
  • Take the opportunity to provide candid feedback to questions such as, “I am valued by my employer” and “I have received adequate training.”
  • Contribute to UCA’s storytelling: UCA’s Benchmarking Reports are frequently cited in articles about Urgent Care.

Please forward this email to your clinical friends and colleagues working in Urgent Care. If you have any questions, contact , Director of Membership.

Thank you for your continued support of UCA. We look forward to reviewing the survey’s results.

Grassroots Advocacy: 10 Ways to Connect with Your Local Representatives

 It Only Takes a Minute to Reach Out and Connect 

Connecting with your local representative is essential for effective representation of your center(s) and Urgent Care as whole. The work we do now will help us for years down the road. 

1. Attend Town Hall Meetings: Engage directly with your representative at town hall meetings to discuss community issues and voice your concerns in a public forum.

2. Schedule a Personal Meeting: Arrange a meeting with your representative to discuss specific issues that matter to you. Contact their office to schedule a convenient time for both parties.

3. Write a Personalized Letter or Email: Craft a personalized letter or email expressing your thoughts and concerns. Be specific about the issues you want to address and request a response from your representative.

4. Connect via Social Media Direct Messages: Reach out to your representative through direct messages on social media platforms. Express your views and ask for a dialogue on matters of importance.

5. Attend Office Hours: Many representatives hold regular office hours where constituents can drop in to discuss issues. Take advantage of these opportunities to have a face-to-face conversation with your representative.

6. Grab a Coffee or Lunch: Invite your representative to grab a coffee or lunch to discuss local issues in a more casual setting. This informal setting allows for a relaxed conversation and fosters a deeper connection.

7. Participate in Virtual Office Hours: Inquire about virtual office hours where you can connect with your representative online through video conferencing or phone calls. This option provides flexibility and convenience for both parties.

8. Join a Small Group Meeting or Roundtable Discussion: Look for opportunities to participate in small group meetings or roundtable discussions hosted by your representative. These intimate settings allow for meaningful dialogue and engagement.

9. Attend Community Events Together: Attend local community events together with your representative. Whether it’s a neighborhood cleanup, charity fundraiser, or cultural festival, these events provide opportunities for informal interactions and relationship building.

10. Volunteer for Their Office or Campaign: Volunteer for your representative’s office or political campaign to get involved on a more personal level. This hands-on experience allows you to build rapport with the representative and their team while contributing to their efforts.

Mental Health Bootcamp for Mental Health Awareness Month

Enroll in Hippo Mental Health Bootcamp

Confidently diagnose and manage the most common mental health conditions with essential foundations taught by experts in psychiatry, psychology, and primary care

  • Features engaging video lectures in our signature conversational format

May 2 Named South Carolina Urgent Care Appreciation Day

“It was a great event at the State Capitol.”

Patrick O’Malley, MD recaps the events that occurred on May 2, now known as Urgent Care Appreciation Day in South Carolina:

“Fortunately, over the past few years with my work on the Board of Directors for the College of Urgent Care medicine (CUCM) and EB Medicine, I have been able to make a lot of local connections. I quickly sent an email to everyone I knew working in Urgent Care in South Carolina. My wife quickly put an ‘Evite’ together, we sent it out and the response was tremendous!

“If we can do this, you certainly can too. As healthcare workers we have to make phone calls asking people to do things they don’t want to do all the time. We have to break bad news and have really uncomfortable discussions every day. Asking a lawmaker to have coffee or lunch and discuss these issues is nothing compared to that! I challenge each and every one of you reading this to make that call. Send that email. Have that cup of coffee. You will be surprised how quickly things may come together.”

UCA Members - Connect Amazon Account & Save

Save Money and Time

As a UCA member, you can now simplify the ordering process for many of the products you use every day by taking advantage of special Amazon Business benefits like discounts on Business Prime.

Sign up or connect an existing account.

  • Up to 65% off Business Prime membership and discounts of 10% with fixed pricing on ~2,000 Amazon Private Brands products.
  • $5,000 Pay by Invoice line of credit for all members who link accounts with 30-day payment terms (terms and conditions apply).
  • Save time and accomplish more with a familiar user experience, convenient delivery, and reorder lists.

UCA Affiliates

Urgent Care Public Relations & Awareness Fund

 

This Urgent Care Awareness Month, consider donating to the Urgent Care Foundation’s Urgent Care Public Relations & Awareness Fund, formally called “The Dee Chapman Fund.”

Dee Chapman was a past Abbott employee, recipient of the 2022 Becky Burress Unsung Hero Award, a UCF Events Committee Member, a mother, friend, wife, and an Urgent Care industry advocate. We will keep her memory alive through her legacy of awareness efforts in the healthcare landscape.

Consider donating TODAY! For every $100 donated this month, donors will receive one entry into a raffle to receive free registration for the UCA Convention (May 4-7, 2025), including hotel (airfare not included). You may donate as many $100 donations as you would like to increase your chances to win. One entry equals $100. The winner will be notified June 3. Donations for the opportunity to win must be entered by May 31 to qualify for the prize.

Value of Prize: $3,500

With your generous contribution, the Foundation will enable continued support of public relations and awareness by amplifying our Urgent Care messaging, reaching broader audiences and ultimately making a profound impact.

And remember, your contribution is 100% tax deductible.

Thank you to those who have already donated!

We are halfway to our 2024 goal of $10,000 thanks to your support.

  • American Family Care
  • UCP Merchant Medicine
  • Sarah Alasya
  • Teresa Asma
  • Berman Berthelot
  • Lisa Bishop
  • Nicole Campbell
  • Tracey Davidoff
  • Kevin DiBenedetto
  • April Gillam
  • Webster Golinkin
  • Lou Ellen Horwitz
  • Weston Johnson
  • Jeannie Kenkare
  • Chris Kipper
  • Peter Lamelas
  • Sean McNeeley
  • Robert Newell
  • Matthew Schmitz
  • Adam Vraves

AHRQ Safety Program for Telemedicine: Improving Antibiotic Use

Begins in June

Is your Urgent Care clinic interested in improving appropriate antibiotic prescribing in telemedicine? The Agency for Healthcare Research and Quality (AHRQ) is currently recruiting Urgent Care clinics for a no-cost, 18-month program beginning in June 2024 to promote appropriate antibiotic use.

Clinics will receive training and one-on-one expert coaching to improve the diagnosis and treatment of infectious syndromes for patients seen via telemedicine, including best-evidence guidance and workflow efficiencies. Participating clinicians will also be eligible for continuing education units (CEUs), continuing medical education (CME) credits, and American Board of Internal Medicine maintenance of certification (MOC) points. Learn more and sign up for an informational webinar on the program website.

The Latest Urgent Updates

 

Urgent Updates are highlights of guidelines from other groups, reviewed by Urgent Care physicians. These highlights represent the actual intent of these articles and how they relate to the practice of Urgent Care medicine.

Webinars, Podcasts and Education

Webinar: Thursday, June 13 | 2:00 p.m. EST

Listen as experts share how they use rapid diagnostics to make informed decisions and elevate the patient experience.
 
Learning Objectives:
 
  • Understand the current challenges in the Urgent Care setting.
  • Discuss factors that impact the patient and clinician experience.
  • Describe syndromic testing and the impact it can have on patient care.
  • Explore innovative solutions to boost efficiency this respiratory season.
 

Webinar: Thursday, May 30 | 11:00 a.m. CT

Getting paid for occupational medicine services is a lot different than collecting for regular urgent care visits. By refining their SOPs and implementing innovative technology, American Family Care (AFC) modernized how they collect for occ med services. Since implementing, AFC now collects at a higher rate, much faster, and with improved client experience. Join AFC’s VP of RCM, Scott Crawford, and Cowork Health’s Co-Founder, Dusty Schroeder to see how they did it.

  • Insights into the challenges of occupational medicine billing.
  • Process and operational considerations to improve occ med billing accuracy and collections.
  • How to use technology to aid your occ med processes and client experience.
 

Five Sessions Featuring an AI Expert

Want to learn from AI experts in the Urgent Care industry? Ready to explore innovative applications to improve Urgent Care operations and margins? Interested in hearing how Urgent Care centers use software to reduce emergency department admissions? 

Join us for the 2024 AI Webinar Series for five sessions featuring an AI expert, sharing their learnings and how you can apply them.

  • June 6: Caesar Djavaherian, MD, MC FACEP

  • June 13: Sameer Ather, MD, MBA

  • June 18: Mateo Montoya

  • June 20: Brandon Robertson, MBA

  • June 27: Morris Pita, MBA and John Adie, PhD, FACRRM, FRACGP, FRNZUC, FRNZGP, B.Min., MBChB, BHB

 

$99 Non-Members and Free for Members 

This robust EM coding bundle is jam packed with:

  • 4 videos of two coding challenges per video
  • A document “Common Urgent Care Scenarios” which highlights level 3 and level 4 urgent care visits
  • AMA Level of Medical Decision Making Grid
  • UCA CE Medical Coding Guidelines updated January 2023

Urgent Care Association
1911 W Wilson Street
Suite A, #437
Batavia, Il 60510