Managing Patient Satisfaction and Customer Service

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Learn how to best gauge patient satisfaction.

Full Description

‚ÄčAre you currently measuring patient satisfaction and then utilizing that information to the benefit of your urgent care? Learn how to best gauge patient satisfaction and which methods work best for your practice. Also, you will learn how to act upon positive and negative feedback to provide the best possible customer-service experience.

Additional information

Format

Video

Contributor

Chelsea Sweet

Length

27 minutes

Publication Date

5/6/18

Source

Urgent Care Association