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Come learn about best practices for improving your throughput – one of the largest drivers of patient satisfaction.
Come learn about best practices for improving your throughput – one of the largest drivers of patient satisfaction. Happy customers lead to repeat customers, word-of-mouth referrals, and provider retention. Transparency in wait times, length of stay, and acuity is important to provide a superb patient experience. Learn how to incorporate important tools in your urgent care to celebrate your successes in being the BEST!
Source | Urgent Care Association |
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Contributor | Amanda Montalbano |
Length | 32 minutes |
Format | Video |
Publication Date | 10/26/2017 |