UCA Benchmarking Report Winter 2021

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Topics were chosen through monitoring discussions on our ListServ such as safety concerns for staff, updates in infection control protocols, as well as how standing orders can improve efficiencies in your practice.

Full Description

We are rounding out the 2021 editions of the benchmarking survey with the Winter report which is full of actionable insights on timely topics in urgent care. Topics were chosen through monitoring discussions on our ListServ such as safety concerns for staff, updates in infection control protocols, as well as how standing orders can improve efficiencies in your practice.

In 2022 UCA will be returning to the original format for the benchmarking reports by conducting surveys of member and non-member centers within the industry.  We will continue to include insights from our vendor partners where applicable.

Winter report categories:

Industry Profile

By the Numbers – Distribution of UCA Accredited Centers, Visits per Clinic per Day in New Centers

Hot Topic

Workplace Safety

Operations

Website Best Practices

Patient Care Processes

The Importance of Standing Orders in Urgent Care

Health Records

Managing Employer Relationships in a COVID/Remote Work World

Human Resources

Emotional Intelligence

Patient Rights

HIPAA Compliance at the Front Desk

Physical Environment

Infection Control

Thank You | Winter 2021 Contributors

College of Urgent Care Medicine

Compliancy Group

Experity

McKesson

medtrainer

Socius Marketing

Sorensen Wilder & Associates

Accredited Urgent Care Center

Additional information

Contributor

Urgent Care Association

Format

Report

Length

37 pages

Publication Date

11/30/2021

Source

Urgent Care Association