Moving Providers from Individual Actors to Team Members

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Learn how to help providers want to embrace your culture and connect with their teammates more than 12 hours at a time.

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Full Description

Often providers are drawn to Urgent Care because they are drawn to the (mistaken) idea that Urgent Care is just “shift work” and they resist becoming a true part of the team. This isolation can impact staff morale, patient satisfaction, care quality, revenue cycle and provider turnover. Learn how to help providers want to embrace your culture and connect with their teammates more than 12 hours at a time.

Note: This topic was a top-rated session at the 2022 UCA/CUCM Convention.

CME: .25
Designation Statement
The Urgent Care Association (UCA) designates this enduring material activity for a maximum of .25 AMA PRA Category 1 Credit(s). Physicians should claim credits only commensurate with the extent of their participation in the activity.

Additional information

Format

Video
Contributor

Patrick Aguilar
Source

Urgent Care Association
Length

23 minutes 55 seconds
Publication Date

08/01/2022
GL

4041 – Learning Center Revenue

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