2024 Election Information

Two open seats are available for the 2024 Urgent Care Association Board of Directors Election.

  • The open nomination period is now closed.
  • The online election will take place April 1 – April 16, closing at 1:00 p.m. PT. 
  • The new Board of Directors members will be announced at the UCA Member Meeting and Reception during the 2024 Urgent Care Convention Tuesday, April 16, 4:15 – 5:00 p.m. PT 

Thank you for your leadership and vision during your service to the UCA Board of Directors:

Positions held: President, Immediate Past President, Director

Years on Board: 7 

Positions held: Treasurer, Director

Years on Board: 6 

2024 Board Candidates

Biography statements were submitted by each candidate.

Stephanie Bond – Practice Director at Intermountain Healthcare/SCL Health

Stephanie Bond is a Practice Director with Intermountain Healthcare, formally SCL Health, on the Montana Medical Group Senior Leader team. Her scope includes Walk In Clinic/Urgent Care, Occupational Health, Behavioral Health, Transitional Care and Student Health for a local college. Stephanie has 25 years of healthcare experience, including both clinical and administrative responsibilities in a mostly small urban and rural setting. She has participated in care across the continuum in nursing homes, acute care including Emergency Room, ambulatory care, clinical informatics, LEAN Performance Improvement and project management. She has also served as a Quality/Risk/Safety leader.  READ MORE 

Boyd Faust – Chief Strategy Officer at GoHealth Urgent Care

Boyd Faust is the Chief Strategy Officer of GoHealth Urgent Care, serving in various leadership roles for over 11 years as CFO, COO and compliance officer.  He managed his first Urgent Care center in 1998. To why you should consider Boyd to represent you on the UCA board, he provides a twofold answer: broad Urgent Care experience to contribute and a passion to improve reimbursement rates which benefit all UCA members.  READ MORE

Derek Newell – CEO at NextCare

Derek Newell joined NextCare as CEO in November 2021, where he and his team continue transforming a large national physical delivery system with over 175 clinics into a technology-first platform to deliver consumer leading healthcare experiences. During the last 20 years of his career, Derek has worked to integrate the Internet with physical world healthcare in a variety of pure technology and technology-enabled service businesses. Before NextCare, Derek served as the President of LetsGetChecked, one of the largest at-home-testing companies. Derek previously led all Commercial activities at Virta Health, a virtual diabetes clinic that was successful in reversing diabetes in patients.  READ MORE

Brandon J. Robertson – Founder & CEO at UCP Merchant Medicine and Intellivisit

Brandon J. Robertson is Founder and Chief Executive Officer of UCP Merchant Medicine & Intellivisit Solutions. He formed UCP Merchant Medicine in 2015 and has sought to create opportunities for health systems to thrive in the ever-changing healthcare consumerism space with focus in the on-demand care industry. In 2022, he founded Intellivisit Solutions, a real-time Artificial Intelligence decision support platform, specifically tailored to meet the clinical, experiential, financial and operational demands of the Urgent Care industry.  READ MORE

Dr. Jeffrey Schor – Founder, Former CEO, current Board Member at PM Pediatric Care

Dr. Jeffrey Schor is the Founder and former co-CEO of PM Pediatrics, the largest Pediatric Urgent Care platform in the U.S. He remains a member of the company’s Board of Directors. Under Dr. Schor’s leadership, PM Pediatrics grew to 80 locations in 15 states and Washington with well over one million visits in 2023. The company is also one of the largest pediatric telehealth providers in the nation with over 500,000 visits since 2020, in addition to having a rapidly growing behavioral and school health program.  READ MORE

Rachel Sossoman – CEO at Mercy Urgent Care

Rachel Sossoman is the President and CEO of Mercy Urgent Care, the market leader for Urgent Care in Western North Carolina. In addition to her responsibilities at Mercy, Rachel enjoys serving as an ambassador for the Urgent Care industry. She has been published in the Journal of Urgent Care Medicine and has presented at multiple conferences across the country on topics such as 21st century leadership, Urgent Care operations and key performance indicators and organizational culture. Rachel earned her Master of Business Administration (MBA) from North Carolina State University and her Master of Science in Human Resources (MSHR) from Western Carolina University, where she currently serves on the Board of Advisors for the Master of Science in Human Resources program.  READ MORE


Criteria for candidacy: 

  1. Nominees must have been an active member of UCA for at least one year prior to the first date of the election opening. 
  2. Nominees to director positions in the Association may come from a majority of the Board of Directors or may be a written nomination. Written nominations must include two letters of recommendation from current UCA members who are not from the same organization as the nominee or each other and also include a letter of intent addressing their qualifications and interest in board service.
    • Letters of recommendation must be from a UCA member outside of the nominee’s organization. Each nominee will be required to submit a headshot and brief biography including why they wish to be considered for a UCA Board of Directors position as well as participate in a short audio Q&A recording with UCA’s Chief Executive Officer, Lou Ellen Horwitz.

Board Responsibilities

Each Director serves a three-year term and can serve up to two consecutive terms. Board Officers are elected by the Directors. 

All UCA Board of Directors members are required to attend quarterly virtual meetings and one in-person meeting (at the Urgent Care Convention) each year.  

View the current Board of Directors here. 


The Election opens Monday, April 1, and closes Tuesday, April 16. Votes are submitted via electronic ballot emailed to voters upon the election’s opening. 

Who is eligible to vote in the UCA elections for the Board of Directors? 

Voting eligibility is based on the UCA Bylaws. 

Individual Members are identified as someone who has purchased a membership for themselves, not someone who receives benefits from their organization’s membership. (Digital members are not eligible to vote.) 

Organizational Members receive one ballot sent to the person identified as the key contact for UCA.  That key contact will cast the ballot on behalf of the organization.  Each ballot is then weighted based on the number of centers within the organization. 

Organizational Ballot Weights

  • Organizations with 1-5 centers will receive one ballot with a weight of five. 
  • Organizations with 6+ centers will receive one ballot with a weight equal to the number of centers within the organization. 

Members who do not currently have voting rights in the UCA Board Elections are: 

  • Individual benefit recipients of an organizational membership are individuals tied to a membership purchased by their organization to provide benefits to their employees. The membership is owned by the organization, so the organization’s key contact will receive one ballot to cast on the organization’s behalf. 
  • Corporate Members 
  • Digital Members